Samsung Electronics:
Caller: Can you give me the telephone number for Jack?
Operator: I'm sorry, sir, I don't understand who you are talking about.
Caller: On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?
Operator: I think it means the telephone plug on the wall.
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RAC Motoring Services:
Caller: Does your European Breakdown Policy cover me when I am traveling in Australia ?
Operator: Does the product name give you a clue?
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Caller: (inquiring about legal requirements while traveling in Europe) If I register my car in France, and then take it to England, do I have to change the steering wheel to the other side of the car?
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Directory inquiries:
Caller: I'd like the number of the Argo Fish Bar, please.
Operator: I'm sorry, there's no listing. Are you sure that the spelling is correct?
Caller: Well, it used to be called the Bargo Fish Bar but the 'B' fell off.
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Then there was the caller who asked for a knitwear company in Woven.
Operator: Woven? Are you sure?
Caller: Yes. That's what it says on the label - Woven in Scotland.
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Tech Support: I need you to right-click on the Open Desktop.
Customer: OK.
Tech Support: Did you get a pop-up menu?
Customer: No.
Tech Support: OK. Right-Click again. Do you see a pop-up menu?
Customer: No.
Tech Support: OK, sir. Can you tell me what you have done up until this point?
Customer: Sure. You told me to write click and I wrote click.
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Tech Support: OK. At the bottom left hand side of your screen, can you see the OK button displayed?
Customer: Wow! How can you see my screen from there?
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Caller: I deleted a file from my PC last week and I just realized that I need it. So, if I turn my system clock back two weeks will I get my file back again?
January 22, 2009
Grin Time At The Help Desk
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